WE ENGINEER TO OUTPERFORM

We are relentless in our support of your operation with innovative cutting solutions and application support. That is why for 47 years we have partnered with our customers and ensured our solutions evolved with their materials and machining approaches.Our products are cutting tools and we take them very seriously.

C

Composites

We are known for optimizing the machining processes of CFRP, Honeycombs, Fibreglass, Kevlar, Phenolic, and other composites with application specific cutting tool designs and programming.

Mw

Metalworking

We specialize in Non-Ferrous metals such as Aluminium, Magnesium and green alloys with PCD and Carbide cutting tools for each unique application.

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Plastics

Our super high polish O-Flutes are unmatched, both in quality of cut and longevity for Acrylic, Aluminum and other plastics.

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Woodworking

The leader in North American woodworking cutting tools, we are the go-to company for cutting tools and application support with an enormous product line for solid wood and composite wood.

We promise to provide you with a consistent quality of cut, and be there when you need us.

Let's work together

Testimonials

Sharpening

What makes us unique is that we sharpen with the same Robotic CNC Grinding Centers that made your tools.

Re-Manufactured. Sharpened to new.

Reforming an application specific geometry on unique carbide grades is challenging, which is why we use the same grinding centers as we did to initally produce the tool. This difference is how we deliver on our commitment to provide exceptional performance throughout the cutting tool's life-cycle.

Full Service. More than an edge.

Balancing, tensioning, and seating, all play a role in the performance cutting tool. When we take in a cutting tool for service, we understand your expectation is to receive back something better. Sharpening alone will not produce the performance you need, the act of cutting is the combination of many forces that begin where the tool connects to your machine. Tools fully serviced by FS Tool® & FS Cruing® receive a cleaning, sharpening and inspection to ensure what you get back carries the same commitment found in our new tools.

Saw service line
98%

Order Fill-rate

For stock cutting tools

4 WEEK

Custom Tool

Lead time

5 DAY

Spiral Sharpening

Complete re-manufacturing

2 DAY

Saw Service

Robotic CNC grinding centers

application support

Some of us love saw blades, others are crazy about insert tooling, or MDF doors, or Routing and nesting. It's this passionate, application and product based focus that makes us so effective at solving your challenges.

We take on your production challenges with a team based approach, quarterbacked by industry leading experts.

5606
Inventoried Items
70302
Custom Products
16
Application Specialists
477
Distributors Worldwide
Industry partners
  • Homag logo
  • Biesse logo
  • Bacci logo
  • SCM Group logo
  • Tafisa logo
  • Arminius logo
  • RA Consulting logo

Accessibility Policy

Accessibility Policy: Customer Service

FS Tool Corporation is committed to excellence in providing goods and services to all customers including people with disabilities. We believe in inclusion, and we are committed to meeting the needs of people with disabilities in a timely manner.

We will use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following standard requirements:

  • Goods or services are provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of goods or services to persons with disabilities is integrated, unless an alternate measure is necessary, to enable a person with a disability to obtain, use or benefit from the goods or services.
  • Persons with disabilities are given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.
  • Persons with disabilities may use assistive devices and/or support persons in access of the goods and services.
  • Persons with disabilities and their service animals are accommodated in all aspects of service provision unless the animal is otherwise excluded by law.
  • FS Tool employees, when communicating with a person with a disability, will do so in a manner that takes into account the person’s disability.

Communication

We will communicate with people with disabilities in ways that take into account their disability and respects their dignity and independence.

Service Animals

Service animals are allowed on the parts of our premises that are open to the public. If a person with a disability is accompanied by a guide dog or other service animal they are permitted to enter the premises with the animal and keep that animal with him or her.

Support Persons

A person with a disability who is accompanied by a support person shall be allowed to have that person accompany them at all times while on our premises.

Assistive Devices

We will ensure that our staff is familiar with various assistive devices that may be used by customers with disabilities while accessing our goods and services.

Notice of Temporary Disruption

In the event of a disruption to services or facilities for customers with disabilities FS Tool Corporation will post a notice about the reason for disruption, its anticipated length of time, and a description of alternative services, if available.

Accessible Formats and Communication Supports

Accessible formats and communication supports are available upon request.

Training

Employees who deal with the public receive training on the Accessibility for Ontarians with Disabilities Act, 2005, the requirements of the customer service standard and how to interact and communicate with people with various types of disabilities.

For more information about FS Tool Corporation’s AODA standards please click here to see our AODA Multi-Year Accessibility Plan.

Accessibility Policy: Customer Service Feedback Process

We are committed to providing goods and services to people with disabilities

Customer Feedback Process

Customers who wish to provide feedback on the way FS Tool Corporation provides goods and services to people with disabilities can notify us by the following methods:

In person or in writing:
FS Tool Corporation
71 Hobbs Gate Markham, Ontario L3R 9T9
Attention: Human Resources Department

By telephone: 905-475-1999 ext. 235
By email: hr@fstoolcorp.com

Customers can expect a response within five (5) business days.

Accessible Formats and Communication Supports

Accessible formats and communication supports are available upon request.

AODA MULTI-YEAR ACCESSIBILITY PLAN

Introduction

FS Tool Corporation is committed to working towards full compliance with all applicable standards under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

We are committed to ensuring equal access and participation for people with disabilities and to treating people with disabilities in a manner that respects their dignity and independence.

Statement of Commitment

FS Tool Corporation is committed to treating all people with dignity and independence.

We believe in inclusion, and we are committed to meeting the needs of people with disabilities in a timely manner. FS Tool Corporation is committed to continue developing, implementing and maintaining policies governing how the organization achieves or will achieve accessibility though meeting this Regulation.

To facilitate this commitment, we will establish, maintain and document a multi-year accessibility plan that will be reviewed and updated every year to identify progress made in addressing barriers and it will be posted on our website.

This Multi-Year Accessibility Plan outlines the policies, actions and plans that FS Tool Corporation has committed to put in place to improve accessibility and opportunities for people with disabilities. The current plan covers a five-year period 2017 – 2021.

Customer Service Accessibility Standard

Organizations that provide goods or services to the public or to other businesses in Ontario have legal obligations under the standard. The standard is aimed at making customer service operations accessible to people with disabilities.

FS Tool Corporation will use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following standard requirements:

  • Goods or services are provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of goods or services to persons with disabilities is integrated, unless an alternate measure is necessary, to enable a person with a disability to obtain, use or benefit from the goods or services.
  • Persons with disabilities are given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.
  • Persons with disabilities may use assistive devices and/or support persons in access of the goods and services.
  • Persons with disabilities and their service animals are accommodated in all aspects of service provision unless the animal is otherwise excluded by law.
  • FS Tool employees, when communicating with a person with a disability, will do so in a manner that takes into account the person’s disability.

The following measures have been implemented by FS Tool Corporation.

  • Senior Management has established and reviewed appropriate policies, practices and procedures as required.
  • The Accessible Customer Service Policy is published on our website.
  • When a service disruption occurs, notice will be provided on the website, over the phone, or in writing where applicable.
  • A process has been established to ensure that all feedback received is reviewed and analyzed to identify potential gaps in customer services and appropriate actions are taken.
  • Training is provided on AODA Customer Service to any person who deals with the public on behalf of FS Tool.
  • Employees have been trained that any person with a disability who is accompanied by a support person or service animal will be allowed to enter public spaces of FS Tool’s premises with his or her support person or service animal. At no time will a person with a disability who is accompanied by a support person or service animal be prevented from having access to his or her support person and/or service animal while on our premises.
  • Guidelines on providing service to customers with disabilities has been posted on the Public Drive.
  • The Customer Service Policy will be reviewed annually and updated as necessary.

The following measures are planned between now and 2021:

  • All customer service policies, practices and procedures will be reviewed annually to ensure ongoing compliance with accessibility requirements.
  • The Accessible Customer Service Policy published on our website shall be made available in accessible formats, when requested.
  • All customer feedback received shall be reviewed quarterly to identify potential gaps in customer services.
  • Training will be provided on AODA Customer Service to any new employee who deals with the public on behalf of FS Tool during their orientation.
  • All customer access public spaces will be designed and/or modified with accessibility needs in mind.

Integrated Accessibility Standard

The Integrated Accessibility Standards Regulation establishes accessibility standards and introduces requirements for Information and Communications, Employment, Transportation and the Design of Public Spaces. Organizations are required to develop, implement and maintain policies governing how the organization will achieve accessibility through meeting its requirements under the standard, and establish, implement, document and post a multi-year accessibility plan.

Information and Communications

FS Tool Corporation will use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following standard requirements:

  • Processes for receiving and responding to feedback are accessible to persons with disabilities by providing or arranging for accessible formats and communications support, upon request.
  • Provide or arrange for the provision of accessible formats and communications support for persons with disabilities in a timely manner that takes into account the person’s accessibility needs due to disability and is at a cost that is no more than the regular cost charged to other persons.
  • Consult with the person making the request in determining the suitability of an accessible format or communication support.
  • Notify the public about the availability of accessible formats and communication supports.
  • Make our internet websites and web content conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, by January 1, 2021.

The following measures have been implemented by FS Tool Corporation.

  • Feedback processes have been reviewed to ensure the processes are accessible to persons with disabilities by providing or arranging for accessible formats and communications supports, upon request.
  • Marketing and IT departments have reviewed accessible formats and communication support technology is currently available in-house.
  • Emergency procedures, plans or public safety information, that is publicly available, shall be provided in an accessible format or with appropriate communication supports upon request as soon as practicable.

The following measures are planned between now and 2021:

  • Continue to assess accessibility of existing website organization and content.
  • Consult with persons requesting alternative formats.
  • Commit to conform our website and web content to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level AA by January 1, 2021.
  • Marketing and IT departments shall review accessible formats and communication support technology annually to ensure appropriate communication supports are available.
  • Establish sources for accessible formatting that is not feasible to do in-house.
  • Provide all new and/or changes to emergency procedures, plans, or public safety information in an accessible format or with appropriate communication supports upon request as soon as practicable.

Employment Standard

FS Tool Corporation will use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following standard requirements:

  • Notify employees and the public about the availability of accommodation for applicants with disabilities in the recruitment process.
  • Notify job applicants that accommodations are available upon request in relation to the recruitment, assessment, selection and employment offer processes.
  • Provide information to employees on policies to support employees with disabilities including the provision of job accommodations that take into account an employee’s accessibility needs due to disability.
  • Consult with the employee when they request accessible formats and/or communication support to determine the suitability for providing information that is needed in order to perform the employee’s job or that is generally available to employees in the workplace.
  • Provide individualized workplace emergency response information to employees who have a disability and need accommodation due to their disability.
  • Have a written process for the development of documented individual accommodation plans for employees with disabilities and for employees who have been absent from work due to a disability and require disability-related accommodations in order to return to work.
  • Performance management, advancement and career development processes shall take into account the accessibility needs of employees with disabilities as well as individual accommodation plans.

The following measures have been implemented by FS Tool Corporation.

  • The job posting process has been reviewed and language is incorporated on all internal and external job postings that accommodation is available in accordance with AODA.
  • Language is incorporated in all notifications to applicants for interview that accommodation in accordance with AODA is available upon request.
  • The recruitment process has been reviewed (tests, interview locations, etc.) to ensure barriers are removed or accessible formats are provided upon request.
  • Offer letters of employment shall include a statement supporting FS Tool’s accessibility policies for accommodating employees with disabilities.
  • Accessibility policies are posted on the public drive and are incorporated in the onboarding process for new employees.
  • Ergonomic assessments of each department shall take place on an ongoing basis to identify barriers and implement improvements.
  • Managers have been educated on the availability of accessible formats and communication supports.
  • Current accommodation processes and practices have been reviewed.
  • A standard process has been established for the development of individualized accommodation plans.
  • A process has been established to consult with employees with a disability to determine the need for accommodation due to their disability and to provide Individualized Workplace Emergency Response Information where needed.
  • The process for creating Individualized Workplace Emergency Response Information includes a provision for obtaining the employee’s consent to provide the information with those designated to provide assistance in the event of an emergency.
  • The process for creating Individualized Workplace Emergency Response Information includes guidelines for when the plans and information are to be reviewed.
  • A written return to work process has been developed for employees who have been absent from work due to a disability and require disability-related accommodations in order to return to work.
  • Current performance review processes have been reviewed.
  • Training and professional development materials have been reviewed to determine accessibility features.
  • Redeployment efforts have been reviewed to ensure accommodation plans are taken into account.

The following measures are planned between now and 2021:

  • Language, tests and interview locations incorporated in the recruitment and selection process shall be reviewed annually to ensure compliance with AODA.
  • Training in FS Tool’s accessibility policies and the requirements of Ontario’s accessibility laws and Ontario Human Rights Code as it applies to people with disabilities will be incorporated in the onboarding process for new employees.
  • Ergonomic assessments of each department shall take place annually to identify barriers and implement improvements.
  • Current accommodation processes and practices shall be reviewed annually.
  • Existing individualized accommodation plans and return to work plans shall be reviewed as per the individual plan schedule.

Transportation Standard

The Transportation Standard sets out requirements to help transportation and public transit providers as well as municipalities, universities, colleges, hospitals and school boards make their transportation services and vehicles accessible to people with disabilities.
This standard does not apply to FS Tool Corporation.

Public Spaces Standard

The Design of Public Spaces Standard makes it easier for people with disabilities to move through and use the environment. The requirements of the standard are divided into seven sections:

  • Recreational trails and beach access routes.
  • Outdoor public use eating areas, like those found at rest stops or picnic grounds.
  • Outdoor play spaces.
  • Exterior paths of travel (sidewalks or walkways) and their associated elements, such as ramps, stairs, curb ramps, rest areas and accessible pedestrian signals.
  • Accessible off-street and on-street parking spaces.
  • Obtaining services (service counters, fixed queuing guides and waiting areas).
  • Maintenance planning.

The standard requires organizations to incorporate accessibility when building new public spaces or making planned significant alterations to existing public spaces.

The following measures are planned between now and 2021:

  • Consider accessibility and establish plans to meet the standard whenever building or modifying of public spaces under FS Tool’s control.
  • Take appropriate measures to prevent service disruptions to accessible parts of our public spaces, such as the access to owned offices and facilities.
  • In the event of a service disruption, notify the public of the service disruption and alternatives available.

Contact

We'd like to hear from you, and if you're in the area please stop by for coffee and a tour of our headquarters and production facilities.

how to reach us

Call us, text us, email us, or visit us. When you have a question, ask us. We're passionate about cutting applications and their challenges. It's what gets us up in the morning. Don't be shy, just know that we want to earn your business.

our address

Headquarters

FS Tool Corporation
71 Hobbs Gate
Markham, Ontario, Canada
L3R 9T9


United States

FS Tool Corporation
210 South Eighth Street
Lewiston, New York, USA
14092





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